Who we are
This website is palletspotliquidation.co.uk, operated by Pallet Spot Liquidators (company registration number 05506494), based in Poole, Dorset, United Kingdom.
What personal data we collect and why
We collect personal data when you create an account, place an order, contact us, or otherwise use this site. This may include your name, billing and delivery address, email address, phone number, and order history. We use this information to process and deliver your orders, manage your account, respond to enquiries, and meet our legal and accounting obligations.
Orders
We collect information about you during the checkout process on this store, including your name, billing address, shipping address, email address, phone number, and payment details, so we can fulfil your order and provide the products and services you have requested.
Payment
Payments on this site are processed by third-party payment providers. We do not store full card details ourselves. Please refer to your payment provider’s own privacy policy for details of how they process your payment information.
Accounts
If you create an account, we store your name, address, email and phone number, which can be used to populate future checkouts. We generally retain account information until you ask us to delete it; order records are typically retained for legal, tax and accounting purposes.
Cookies
This site uses cookies to keep track of your cart contents while you browse, recognise you when you return, and (where enabled) for analytics and marketing purposes. You can control or delete cookies through your browser settings; disabling some cookies may affect site functionality such as the shopping cart.
Contact forms
When you use a contact or enquiry form on this site, the information you submit is used only to respond to your enquiry.
Who we share your data with
We may share order information with third parties who help us provide our services, such as payment processors, delivery/courier companies, and IT service providers, to the extent necessary for them to perform those services. We do not sell your personal data to third parties.
How long we retain your data
We retain order information for as long as necessary for the purposes we collected it, including to satisfy legal, accounting or reporting requirements. Account information is retained while your account remains active, or as you otherwise instruct us.
Your rights
If you have an account on this site, or have placed an order, you can request an export of the personal data we hold about you, including any data you have provided to us. You can also request that we erase personal data we hold about you, except where we are required to retain it for administrative, legal or security purposes. To make a request, please contact us using the details below.
Contact us
If you have any questions about this privacy policy or how we handle your personal data, please contact us via our contact page.
This policy was last reviewed in September 2026. This is a general template and has not been reviewed by a solicitor — as a UK business handling customer and payment data, we recommend having this policy checked by a qualified professional to confirm it fully meets your UK GDPR and PECR obligations.